FAQ
For Baking
What’s the difference between the HuBee silicone baking mat and other silicone baking mats?
Can you put the silicone baking mat into the oven?
Can you place the silicone baking mat in the freezer?
How to clean the silicone baking mat?
Is the silicone baking mat dishwasher safe?
For Cooking
Will the blades in the food processors/choppers get rusted after a while?
Is the multi-function Whisk & Tong safe for hot food?
Are the plastic parts of the cooking tools dishwasher safe?
Can the SCHNOZ Mini Food Chopper chop meats?
Are the tools with wood material dishwashers safe?
Are the stainless steel cooking tools dishwashers safe?
Food Storage
Is the 2 Compartment Food Container air-tight?
How much dog food can the rice/pet food container store?
My Fridge Container has some odor from my leftovers, how can I remove this?
Ice Trays & Molds
What’s a single ice cube size from the single-layer ice tray?
How can I make a perfect ice ball with HuBee’s Ice Ball Mold?
General Product & Company FAQ
Where can I buy your products?
I’m a content creator, how can I help to promote HuBee’s products?
What does HuBee mean?
Does HuBee support any charitable organization?
Shipping & Return
Do all items qualify for free shipping?
What is HuBee’s return policy?
How do I start a return?
Group 1
The silicone material of the HuBee baking mat is not only food-grade but also anti-microbial, which prevents the unwanted microbe growth on its surface.
Yes, you can. HuBee silicone baking mat is safe for baking. It will work in temperatures up to 446 degrees Fahrenheit.
Yes, you can.Â
We recommend using a little soap and water, wiping your silicone mat clean, and letting it air dry. To dry them, it is best to lay them flat.
Yes, it is top-rack dishwasher safe.Â
No, they won’t. HuBee only chooses food-grade stainless steel material for all the cooking tools, which does not rust.Â
Yes, it is safe for hot food. The food-grade plastic material used in this product can resist temperatures up to 212 °F.
Yes, all our cooking tools are dishwasher safe.
Yes, it can process or chop meats without a problem. Also, you can determine how finely you’d like to chop the meat by how many times you pull the ripcord.
We recommend hand washing wooden tools, and letting them air dry after washing. You can also condition the wood parts with a mineral oil, which can be purchased at some grocery stores and specialty kitchen shops.
Yes. All of our stainless steel cooking tools are dishwasher safe.Â
This container is TPU sealed making it damp proof and bugproof, ideal for storing grains. However, it is not 100% air-tight like our silicone sealed containers, so, if you store water in it and turn it over, water may leak through the middle part of the cover.
Our Rice/Pet Food Container can store around 22 lbs of rice or dog food.
The fridge container is dishwasher safe, so you can either wash it in your dishwasher or clean it with a baking soda mixture. Both methods will help remove odors.
1x1x1 inch, so each ice cube is 1 cubic inch.
To make a perfect Ice Ball with HuBee’s Ice Ball Mold, fill the water to exactly the fill-line level. Make sure to push the top silicone piece all the way down, and cover the lid. After 6-8 hours’ frozen, take off the lid and run the mold under water for 30 seconds to release the ball. Then, you should have a perfect iceball without any freezer odor!
HuBee products are currently available at www.lovehubee.com. You can also find some at EarthHero – a leading sustainable conscious shopping platform. We will update you when we expand to more platforms.
We have an affiliate program and we welcome you to check it out.Â
If you have other collaboration proposals, please send them to hello@lovehubee.com.
“HuBee” comes from two words: Hub + Bee. All our products are designed to make your home a cool and organized Hub. We are also inspired by Bees because they are cute and artful -- through dedication, they create masterful and beautiful hives. We admire these qualities–some of our products are even shaped like beehives like our mini ice cube tray.
So, we felt that a combination of Hub and Bee expresses what we’ve created and named our brand “HuBee.”
At HuBee, we believe in giving back. We are continually searching for charitable organizations to support. We would like to support organizations involved in recycling, Environmental Protection, Women's rights, LGBTQ+ rights, and Kids' health. If you have any recommendations, please let us know!
All orders over $25 qualify for free shipping.
We guarantee everything we make! We will replace or refund any HuBee products with manufacturing defects at anytime (standard wear or abuse are not covered). If for any reason you are not satisfied with a HuBee product, you can return it for replacement or refund within 30 days of purchase, no questions asked.
Contact our customer support team at: support@lovehubee.com to initiate a return. Once we receive your return request, a member of our customer support team will provide you with a return label to send back the package. After we’ve received your return package, we will issue the refund within 2 business days.Â